Let us handle the stress of monitoring and responding to your alarm. Whether you spend a lot of time away from home or you run a large business with valuable assets we can handle the monitoring of your alarm. We even offer solutions for using your CCTV system to verify intrusions with video to provide additional information of the event and avoid false alarms.
We set up your premises with a personalised action plan, and when an alert is activated, this plan is immediately put into action from a Queensland-based Control Room. Our monitoring exceeds Australian standards (AS 2201.2) for quality and service. Our Control Room is manned 24 hours a day, seven days a week and 365 days a year, and has a high standard of redundancy to provide complete and continuous service, rain, hail, or shine. We have numerous redundant power, server and communication sources and a fully operational and fully staffed secondary room; if one site is to completely go down then the monitoring is seamlessly transferred to the other.
We pride ourselves on providing value and a high level of service to our monitored customers. We take this part of our business very seriously and do all we can to ensure you feel safe and secure with your monitoring service.